Contact Us
Whether you are choosing a tutor for the first time or you are already a member with a question about a lesson, our team is happy to help. We support families in the US, UK, Ireland, Canada, Australia and New Zealand, and we reply within one business day.
Book a free trial lesson
The quickest way to get started. Tell us your child’s year group and curriculum, and we will match a tutor and arrange a time. No card details needed.
Call Us in Your Country
Use the number for where you live to avoid international call charges. All lines are answered by the same team, 9:00 AM to 11:30 PM in your local time.
Not in one of these countries, or prefer to message? WhatsApp and email reach us from anywhere at no cost.
What Do You Need Help With?
Telling us which of these applies in your first message saves a round of emails.
New to Math Make Smart
Want to know if tutoring is right for your child, or which subjects and curricula we cover? Use the form, or message us on WhatsApp for a quick answer.
Book a free trial lessonAlready a member
Need to reschedule, pause a plan, change tutor or ask about a lesson? Email us with your child’s name and we will sort it out.
Email supportBilling and refunds
Questions about a payment, a plan change or a refund request. Include the payment date and amount so we can find it quickly.
Email billingTutor applications
Qualified teachers and graduates who want to tutor with us are welcome to get in touch. Tell us your subjects, curricula and availability.
Email your CVFrequently Asked Questions
Quick answers to the questions we are asked most. If yours is not here, message us and we will answer it.
Our Address
All tutoring is delivered online, so there is no campus to visit. Please contact us by email, phone or WhatsApp rather than calling in.
Open in Google MapsYou Might Be Looking For
- → Pricing for your country
- → Book a free trial lesson
- → Student and parent portal login
- → Refund and cancellation policy
- → Privacy policy
Safeguarding concern about a lesson or a tutor? Email us and mark it urgent. We treat these first.